Contact & support
How can we help?
Two routes: support for a plugin you bought, or a new project. As a rule we answer support requests on the next working day.
The fastest route to an answer
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Plugin support
A question about a plugin
Use the form below and tell us the Shopware and plugin version.
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Self-service
User manual
Installation, configuration and features of every extension - often the answer is documented there already.
Open docs.premsoft.de -
Services
Talk about a project
Custom development, BFSG or AI readiness: set the subject to „Project enquiry“ and leave version and plugin empty.