Form Toolkit

Form entries and CSV export

Every form submission processed by the Form Toolkit is stored as an entry in your Shopware database. You'll find them under Content → Form Toolkit → Submissions.

Submission list

The list shows every incoming entry with the following columns:

Column Content
Status Colour badge: New, Read, Answered
Form Form label (link to the detail page)
Sender Customer or guest name + email
Language Storefront language used to submit
Sales channel Storefront sales channel
Received Timestamp

The right-hand sidebar lets you set:

  • Form — restrict the list to a single form
  • Status — New / Read / Answered
  • Time range — from-/to-date

The search bar at the top of the page searches sender name, customer address and every stored field value at once.

Detail view

Clicking on a submission opens the detail page:

  • Status selector in pill style (analogous to Shopware's order status) to advance the processing state
  • Meta data: form, sender, customer (if logged in), language, sales channel, time received
  • Table of every submitted field with label and value. File uploads are rendered as clickable links.

CSV export (Premium)

The sidebar exports the current, filtered list:

  1. Pick a form in the filter (required for export)
  2. Optionally restrict status and time range
  3. Click Export CSV — your browser downloads the file

The CSV contains one entry per row, columns reflect the fields of the selected form. File uploads appear as links to the stored file.

Data & security

  • Every entry stays in your own Shopware database.
  • File uploads are stored in the configured media folder.
  • Deleting an entry also removes its uploaded files from the media manager.
  • For a GDPR-compliant erasure of customer data simply delete the affected entries.